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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.40

Overview

AutoConfig (also known as AutoConfigure) and Autodiscover are services that will quickly and easily configure a user's mail client to receive their cPanel email. These services work with Outlook, Outlook Express, Thunderbird, and most popular mail clients.

Note

This feature was not available in WHM version 11.34, but is available again in version 11.36.

How To Turn On AutoConfig and Autodiscover

To turn on AutoConfig and Autodiscover services:

  1. In WHM, navigate to Home >> Server Configuration >> Tweak Settings >> Domains.
  2. Under Proxy subdomains, select On.
  3. Under Thunderbird and Outlook autodiscover and autoconfig support (enables proxy subdomain and SRV record creation), select On.
  4. Click Save.

For more information about these Tweak settings, read our  Tweak Settings - Domains documentation.

How To Use AutoConfig and Autodiscover

Simply enter your email address and password into your mail client, and the appropriate service will handle the rest.

AutoConfig and Autodiscover settings

In Home >> Server Configuration >> Tweak Settings >> Domains, there are additional options to use with AutoConfig and Autodiscover.

Preferred mail service to configure to use for Thunderbird and Outlook autodiscover and autoconfig support

System administrators can choose the email transfer method to use with Thunderbird and Outlook with Autodiscover and AutoConfig support. System administrators can choose imap or pop3. We recommend that system administrators use IMAP.

This option defaults to imap.

Note

You must enable the Thunderbird and Outlook autodiscover and autoconfig support (enables proxy subdomain and SRV record creation) option in order to configure this option.

Host to publish in the SRV records for Outlook autodiscover support.

Microsoft Outlook®’s Autodiscover feature searches DNS for an SRV record for an email inbox’s domain that points to a particular server for Autodiscover. By default, this server is cpanelemaildiscovery.cpanel.net.

System administrators can choose the host that is published in the SRV records. System administrators can change the default host if they have an SSL-enabled host with an SSL certificate signed by a Certificate Authority. System administrators who wish to use their own server for Outlook® Autodiscovery may enter that server’s FQDN in the available text box.

Warning

We recommend CA signed certificates versus self-signed certificates, which may have security issues. If you use a self-signed certificate, the browser may generate a warning message. Click OK to continue.

Note

You must enable the Thunderbird and Outlook autodiscover and autoconfig support (enables proxy subdomain and SRV record creation) option in order to configure this option.

More information about Microsoft Outlook®’s Autodiscover feature is available.

Additional Resources