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For cPanel & WHM version 60

(Home >> Security Center >> Apache mod_userdir Tweak)


The Apache mod_userdir module allows for visitors to access a user's website via a URL that contains that user's username. For example:

Most servers use the mod_userdir Apache module as a temporary URL system that allows users to view their websites. This temporary URL system functions even if the system has not configured DNS or the domain does not yet point to the server.


When you enable the mod_userdir module, any virtual host can access any website that uses the same IP address. It does not function only with the hostname.


The Apache mod_userdir Tweak interface allows you to disable the mod_userdir functionality for your users.  


We strongly recommend that you restrict this access for most of your users. Before you use this interface, make certain that you read the Security Implications and Warnings sections below. 

Prevent mod_userdir access

To prevent mod_userdir access, perform the following steps:

  1. Select the Enable mod_userdir Protection checkbox.
  2. To enable mod_userdir functionality for specific hosts, select the appropriate Exclude Protection checkboxes.

    This will allow for all users to access content on the host via mod_userdir. It is recommend that you only enable mod_userdir functionality on the DefaultHost.

  3. If you only wish to allow mod_userdir functionality for specific additional users to access these hosts, enter their usernames in the Additional Users text box.
    • Resellers can use this feature to allow their customers to access their own websites before DNS information propagates.
    • To enter multiple users, separate each account name with a space.
  4. Click Save.


To allow all of your users to access their own accounts through the mod_userdir module, but not steal any bandwidth, select the Exclude Protection checkbox for DefaultHost (nobody).


Do not select the Exclude Protection checkbox on a user's domain if you only wish to allow an individual user to access their site with a mod_userdir URL on the default server hostname. 


You own the following three cPanel accounts: 

Arthur’s domain resolves, but Betty’s and Charles’ domains do not yet resolve.

To enable mod_userdir protection for the server to deny one user the ability to use another user's bandwidth, select the Enable mod_userdir Protection checkbox.

However, if you still want to allow Betty and Charles to use Arthur’s domain to see their sites, perform the following steps:

  1. Do not select the checkbox next to (Arthur)
  2. Enter betty charles in the Additional Users text box.
  3. Click Save.

Betty and Charles can browse their sites with the following URLs:

Shared SSL Certificates

If a shared SSL certificate is installed for a virtual host on a shared IP address, you can share that SSL certificate with users on the same IP address. This allows them to access their sites securely without a browser warning.

For example, if an SSL certificate is installed on and you select the Exclude Protection checkbox for DefaultHost (nobody), the username cPanel user can access

Security Implications

We strongly recommend that you restrict mod_userdir functionality for most of your users. There are potential security issues that mod_userdir can expose.

  • A user's content can be accessed using a domain name and SSL certificate that belongs to another user. This can potentially be used for phishing attacks or other malicious content, that appears to be hosted under the target domain.
  • Bandwidth is accounted for per-host rather than per-user. If a user's content is accessed via mod_userdir, then their bandwidth usage will not be recorded correctly. This can also potentially allow for one user to use the bandwidth of another. 

When you disable mod_userdir protection for a host, it is recommended that you do not exclude the entire host, but rather exclude only specific users via the "Additional Users" field.


Enabled mod_userdir protection

Before you enable the mod_userdir module, be aware of the following information:

  • Java servlets do not work with mod_userdir-based URLs. This is because Tomcat requires that you add additional directives to the virtual host.

  • open_basedir protection restricts PHP's access to the home directory of the user who owns the base domain, not the home directory of the user account that a visitor accesses. If you enable open_basedirprotection in WHM's Apache mod_userdir Tweak interface (Home >> Security Center >> PHP open_basedir Tweak), visitors cannot access some sites via the mod_userdir module.

  • Under certain conditions, a user can attack another user's account if they access a malicious script through a mod_userdir URL.

  • Websites that use the mod_rewrite or other directives in their .htaccess files will not function correctly when visitors view them through mod_userdir URLs.

  • If you enable Apache's mod_ruid2 module, then the  mod_userdir module will not function correctly. For more information, read our Apache Module: ModRuid2 documentation.

The Symlink Race Condition Protection option

The following table describes when the Symlink Race Condition Protection option blocks mod_userdir access:

Conditionmod_userdiraccessExample URL
The requested URL includes a file and does not belong to the owner of the file.Blocked.
The requested URL includes a file and an IP address that belongs to another account.Blocked.
The requested URL contains a directory.Not blocked.
You wish to access the server's hostname.Not blocked.

Disabled mod_userdir protection

Before you disable mod_userdir protection, be aware of the following information:

  • While this WHM feature allows you to restrict mod_userdir functionality, it does not remove the module itself. Some PCI compliance scans may still detect it.
  • This feature does not list IP addresses because the mod_userdir module uses virtual hosts. 
    • You cannot use IP addresses to configure this feature. 
    • If you do not protect the default host, you can access the server's main IP address through the mod_userdir module in most cases.

Additional documentation

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