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You can create additional administrative user accounts in WHM that do not correspond to a cPanel account. This allows your employees to perform the following tasks:

  • Review bandwidth reports.
  • Reset passwords.
  • Configure mailboxes.
  • Suspend and unsuspend accounts.
  • Manage DNS entries.

Create a WHM reseller account without an associated domain

To create a WHM reseller account without an associated domain, perform the following steps:


In the steps below, username represents the desired account username.

  1. Log in to the server as the root user via SSH.
  2. To create a new user, run the following command:

    adduser username 
  3. To set a password for the new user, run the following command:

    passwd username
  4. To set the permissions for the new user's home directory, run the following command:

    chmod -v 711 /home/username

  5. The /var/cpanel/resellers file defines which users possess reseller status and the permissions they possess. To create an entry in the resellers file that grants the user full permissions and lists the user in the WHM interface, run the following command:


    The user username:all entry provides root-level permissions to the user. If you grant root-level access to a reseller, that reseller will possess the same privileges as the web server’s administrator.

    echo "username:all" >> /var/cpanel/resellers
  6. To create a user file in the /var/cpanel/users directory, run the following command:

    cp /var/cpanel/users/system /var/cpanel/users/username
  7. Open the /var/cpanel/users/username file with a text editor and remove the following line:

  8. Log in to WHM as the root user.
  9. Navigate to WHM's Edit Reseller Nameservers and Privileges interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges).
  10. Select username from the menu.
  11. Click Submit.
  12. Select the checkboxes that correspond to the desired user permissions.
  13. Click Save.

Additional documentation