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(Dashboard >> Users >> Edit Users)

Overview

This interface allows you to modify the information for a specific user, and the account's privileges. To edit the user's information, modify any option and click Save.

Notes:

  • You cannot modify a user's Company or Type
  • To discard any changes that you make, click Cancel.

Account Settings

The Account Settings field allows you to modify the following information:

SettingDescription
User NameThe account user name.
DepartmentA menu with the available departments.
NameThe user's name.
EmailThe user's email address.
Password

The user's password.

Note:

If you do not want to change the user's password, leave this text box empty.

Password Confirmation

The user's password re-entered for change confirmation.

Note:

If you do not want to change the user's password, leave this text box empty.

Admin Level

The admin level to assign the user's account.

Note:

  • Enter 0 in the Admin Level text box to set the user as the administrative user for the account. This allows the user access to all features in Manage2.
  • The default value for sub-users is -10. A user with this admin level has access the following features by default, plus any additional privileges that you add in the Privileges section:
    • Announcements that cPanel, L.L.C. posts.
    • The Public Partner Directory Brand link in the Manage2 Profile menu.
    • The Change Password interface ( Dashboard >> Security >> Change Password)
    • The Manage IP Access interface (Dashboard >>  Security >> Manage IP Access)
    • The Security Setup interface (Dashboard >>  Security >> Security Setup)
    • The Wire Transfer & Check Payment Information interface (Dashboard >> Billing >> Wire Transfer & Check Payment Information)
    • The Change Preferences interface (Dashboard >> Users >> Change Preferences)
    • The Update My Information interface (Dashboard >> Users >> Update My Information)
    • The Submit a New Priority Support Request interface (Dashboard >> Support >> Submit a New Priority Support Request)
Primary NumberA contact phone number.
Phone ExtensionThe Primary Number's extension, if applicable.
Secondary PhoneA secondary contact phone number.
AIMThe user's AIM account name.
JabberThe user's Jabber account name.
Support PurchasesWhether the user can purchase support.

Privileges

To add a privilege, select the desired privilege from the left-side menu and click the bottom arrow () to add it to the right-side menu.

To remove a privilege, select it in the right-side menu and click the top arrow () to move it to the left-side menu.

Privilege types

The following list describes each of the available privileges:


PrivilegeDescriptionFeature access
supportallAllows the user to access all of your support tickets. 
growthtrackAllows the user to view your account history.Account History Tracker
addlicenseAllows the user to add new licenses.Add License
addaccessipAllows the user to add new access IP addresses.Add an access IP
editpartnerdirAllows the user to log into the cPanel Partner Directory and modify your company's public profile. 
expliscAllows the user to view expired and suspended licenses.List Expired/Suspended Licenses
partner_onetimeext

Allows the user to an existing one-time license.

Note:

We no longer offer one-time licenses. This option only affects users with existing one-time licenses. 

Extend One Time License Updates
listdirectAllows the user to view all direct licenses.Direct section
listlicensesAllows the user to view all licenses.List Licenses and List Active Licenses
paypalpaymentAllows the user to make payments via PayPal®.Make a Paypal Payment
manageauthkeysAllows the user to manage your API authorization keys.API Authorization Keys and API Pickup Passphrases
managecardsAllows the user to manage the saved credit cards and make payments with credit cards.Manage and Pay with Credit Cards
modliscAllows the user to modify and transfer licenses.Transfer a license
subsupportAllows the user to view your open and closed support requests.View Open/Closed Requests
liscreactAllows the user to view expired and suspended licenses.List Expired/Suspended Licenses
reviewxfersAllows the user to view pending license transfers.Review Pending Transfers
searchAllows the user to search for a license.Search for a license
secverifyAllows the user to verify a license's IP address risk data.Security Verification System
badrequestsAllows the user to view rejected licenses.Rejected License Requests
viewinvoiceAllows the user to view your account history.Account History
viewdocsAllows the user to view your contracts and agreements with cPanel, L.L.C.View Contracts and Agreements

Groups and Packages

To limit a user's access to groups, select the Group Limited checkbox. When you select this option, the interface will display a list of groups.

  • To grant access to a group, select the group from the left menu and click the bottom arrow () to add it to the right-side menu.
  • To remove access to a group, select the group from the right menu and click the top arrow () to move it to the left-side menu.

Note:

By default, if the user can access the Add a new license feature, that user can access all of the groups and packages on the account. 

Package Limited option

To limit a user's access to Packages, select the Package Limited box. When you select this option, the interface will display a list of packages.

  • To grant the user access to a package, select the package from the left menu and click the bottom arrow () to add it to the menu on the right.
  • To remove access to a package, select the package from the right menu and click the top arrow () to move it to the menu on the left.

Note:

By default, if the user can access the Add a new license feature, that user can access all of the groups and packages on the account. 

Info

The Info section displays whether the account is linked to the cPanel Ticket system, and the date the account was last modified.

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