Add a record
To add a record, perform the following steps:
Click Manage next to the domain that you wish to modify.
Click the arrow next to Add Record to select a record type:
Add A Record — This record maps hostnames to IP addresses. A records allow DNS servers to identify and locate your website and its various services on the Internet. Without appropriate A records, your visitors cannot access your website, FTP site, or email accounts.
Note title Note:
The system configures your DNS records so that visitors can resolve your website and its services, such as FTP and email. Only add A records when you add a service that cPanel & WHM or your service provider does not provide.
Add AAAA Record — This record maps hostnames to IPv6 addresses.
Add CAA Record — This record allows you to specify which certificate authority (CA) will issue an SSL certificate for a domain.
Expand title Click to view the CAA parameters Element Description Possible values Flag Whether the CA will issue an SSL certificate if the CAA Resource Record contains unknown property tags. For more information about CAA record flags, read the RFC 6844 Documentation.
- 0 — Non-critical. The CA will issue an SSL certificate if the CAA Resource Record contains unknown property tags.
- 1 — Critical. The CA will not issue an SSL certificate if the CAA Resource Record contains unknown property tags.
Tag The CAA record's property type.
- issue — Authorize a CA to issue a certificate for the domain.
- issuewild — Authorize a CA to issue a wildcard certificate for the domain.
- iodef — Specify a URL to which a CA may report policy violations.
Value The CA's domain, or the CA's URL if you select the iodef element.
- A valid SSL provider.
- A mailto URL or a standard URL.
Multiexcerpt include MultiExcerptName NoCAA PageWithExcerpt Edit DNS Zone
Add CNAME Record — This record creates an alias for another domain name, which DNS looks up. This is useful, for example, if you point multiple CNAME records to a single A record in order to simplify DNS maintenance.
Note title Note:
You cannot point a CNAME record at an IP address.
Add DMARC Record — This record indicates the action for a mail server to take when it receives mail from this domain, but that message fails SPF and DKIM checks. If you select this option, the system creates a TXT record with a default DMARC record. The system also displays a form that allows you to specify the domain's DMARC policy (None, Quarantine, or Reject), as well as the following optional parameters:
Expand title Click to view the DMARC parameters Note title Note:
If you do not specify a valid parameter, the system will not save the parameter when you create the record.
Option Description Possible values Subdomain Policy
The action that the recipient's mail server should perform when it receives mail from a subdomain of this domain, but that message fails SPF and DKIM checks.
- None — Do not perform any action for spam email messages.
- Quarantine — Send spam email messages to a different folder on the account.
- Reject — Reject spam email messages.
DKIM Mode The Domain Keys Identified Mail (DKIM) level that the system will enforce for the domain.
- Relaxed — The system allows some email messages from domains that it does not recognize.
- Strict — The system rejects all email messages from domains that it does not recognize.
SPF Mode The Sender Policy Framework (SPF) level that the system will enforce for the domain.
- Relaxed — The system allows some email messages from senders that it does not recognize.
- Strict — The system rejects all email messages from senders that it does not recognize.
The percentage of email messages that you wish for the system to filter.
Note title Note:
This parameter's value defaults to 100.
An integer value between 0 and 100. Generate Failure Reports When
The error reporting policy between the sender and receiver's Mail Transfer Agents.
- Any checks fail — Send a report to both the sender and receiver if any email checks fail.
All checks fail — Only send a report to both the sender and receiver if all of the email checks fail.
Report Format The format that the system uses to report an email message's possible spam status.
- AFRF — Authentication Failure Reporting Format.
- IODEF — Incident Object Description Exchange Format.
The amount of time, in seconds, that elapse between each aggregate email message report.
Note title Notes:
- This parameter's value defaults to 86400.
- This value does not include email failure messages.
A positive integer. Send Aggregate Mail Reports To
A comma-delimited list of URIs to which to send aggregate email message reports.
To add a size limit for the report, affix an exclamation point, a number, and a file size multiplier to the end of the URI. You can specify the following size multipliers:
Note title Note:
If your URI includes a comma, you must URI-encode the comma.
Send Failure Reports To A comma-delimited list of URIs to which to send failure email message reports.
Add MX Record — This record allows you to route a domain's incoming mail to a specific server. Changes that you make to a domain's MX (Mail Exchanger) control where the system delivers email for a domain.
Add SRV Record — This record provides information about available services on specific ports on your server.
Expand title Click to view the SRV parameters... Note title Note:
The SRV record must point at a hostname with an A (or AAAA) record. You cannot point an SRV record at a CNAME record.
Option Description Possible values Priority The service record's priority value. A positive integer that represents the target host's priority order. Weight The system uses this value to rank entries with the same
A positive integer that represents the target host's weight against other hosts with the same Priority value.
Port The target host's port.
A positive integer that represents a port number.
Note title Note:
For a complete list of ports, read our How to Configure Your Firewall for cPanel Services documentation.
Target The service's target host. A valid hostname.
Add TXT Record — This record contains text information for various services to read. For example, TXT records can specify data for the SPF, DKIM, or DMARC email authentication systems.
Anchor txtrecord txtrecord
Click the links below to view examples of each TXT record:
Note title Note:
The TXT record text box accepts invalid data and does not issue a warning.
Expand title SPF Records v=spf1 +a +mx +ip4:10.215.218.151 ~all Expand title DKIM Records
v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA14CK7pzW3Q4NHyJv/NIUG2vxuW8cDLnrQyjnpf0XQCHkFMnBdampzVG/T15U4P7W3YKImR6aF+QhM6WRZdXaOQqdkkkGc+VdYnH415ZikqSvfwSQ+n2fdIEVHvOkLyl/qSQkNhijtz48qb874keiYimo9Gsdg7mlhURImqPlL9zsGFcBpogmW00bnwmeiyeFbBY+d0QJRAelECpIbdWQfiCq1tUMm1pMGI5GHmnJVs3ToPvRoH2J4SQpOO91smkwaQPEEdLVXTMpLuKcvOOjotwzeVX5A4RBfuAaKjk7z0xdkTnsDivFJSqqNBLtT0v8cv6JjDgWZ8pYKBC65mdWxwIDAQAB;
Expand title DMARC Records
Include Page LIB:_SPFC7Note LIB:_SPFC7Note
- Enter the appropriate information for the record type that you selected.
- Click Add Record.
Use cPanel's Authentication interface (cPanel >> Home >> Email >> Authentication) to manage SPF and DKIM records.
Edit a record
To edit a record, perform the following steps:
If this account owns more than one domain, click Manage next to the domain you want to modify.
- Click Edit next to the record that you wish to edit.
- Change the information in the text boxes as necessary.
- Click Edit Record to save your changes, or click Cancel to discard them.
Delete a record
To delete a record, perform the following steps:
Click Manage next to the domain you want to modify.
- Click Delete next to the record that you wish to remove.
- Click Delete i n the confirmation dialog box.
Reset zone files
To reset your DNS zone files to the defaults that your hosting provider specifies, perform the following steps:
- Click Manage next to the domain that you wish to reset.
- Click the gear icon ( ) and select Reset Zone.
- Read the warning about the consequences.
- Click Continue to reset your zone, or Cancel to return to the Manage Zone interface.
This feature only appears if your system administrator disables DNS clustering and installs PowerDNS in either of the following interfaces:
DNS Security Extensions (DNSSEC) add a layer of security to your domains' DNS records. DNSSEC uses digital signatures and cryptographic keys to authenticate DNS responses. These digital signatures protect clients from various forms of attack, such as Spoofing or a Man-in-the-Middle attack.
To enable DNSSEC for a domain, perform the following steps:
If this account owns more than one domain, click DNSSEC next to the domain you want to modify.
Click Enable. The system will generate a new DNSSEC key, and a new line will appear that contains the following information:
Column Description Key Tag An integer value that identifies the domain's DNSSEC record. Algorithm The record's encrypted signature. Digest Type The algorithm type that constructs the digest. Select the digest type that your registrar supports. Digest An alpha-numeric string that the algorithm generates.
After you generate the domain's DNSSEC key, you must configure a Domain Server (DS) record with your domain registrar. Click the links below for DS record instructions with some of the most popular domain registrars.
To disable DNSSEC for a domain, perform the following steps:
- If this account owns more than one domain, click DNSSEC next to the domain you want to modify.
After you disable DNSSEC, you must delete the DS record with your domain registrar. Click the links below for DS record instructions with some of the most popular domain registrars.