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(cPanel >> Home >> Preferences >> User Manager)
The User Manager interface allows you to manage your Subaccounts. Subaccounts use the same login and password information for email, FTP, and Web Disk services. The system synchronizes the password of each of the Subaccount's allowed services.
This interface also allows you to merge email, FTP, and Web Disk accounts into a single Subaccount or link existing service accounts to Subaccounts.
This interface does not allow you to create new cPanel accounts. Hosting providers and system administrators can create new cPanel accounts in WHM's Create a New Account interface (WHM >> Home >> Account Functions >> Create a New Account).
If any email, FTP, or Web Disk accounts use the same username, the User Manager interface allows you to merge those accounts into a Subaccount.
- The User Manager interface groups any service accounts that you could merge.
- To merge the accounts, click Link. If you do not wish to merge the service account, click Dismiss and the User Manager interface will no longer present the merge option for that account.
To add a Subaccount, perform the following steps:
- To create a new Subaccount, click Add User.
- Enter the user's name in the Full Name text box.
- Enter the username in the Username text box.
- If you manage more than one domain, select the appropriate domain from the Domain menu.
Enter a contact email address for the user.
Warning title Important:
- You must enter the contact email address to allow Subaccount users to use the Reset Password feature or to allow the user to set their own password.
- If you do not specify a contact email address, the system will generate a fake email address when a user attempts to reset their password. This action helps protect users' credentials on an account. This email address appears as a hint in the Contact Email Address text box on the cPanel Login interface.
To send an email to the user to set their own password, select the The user will set the account password option and proceed to step 8. To set the password yourself, select the Set the user's password option and proceed to step 7.
Note title Note:
To use this feature, you must enable the Reset Password for Subaccount option in WHM's Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings). If you cannot access WHM, contact your hosting provider for assistance.
Include Page LIB:_Enter and confirm password and Notes LIB:_Enter and confirm password and Notes
Select the Subaccount's services. For more information about Subaccount services, read the Subaccount services section.
Note title Note:
If the Subaccount's username matches the username of another account, the interface will prompt you with the option to link or dismiss the account.
- To link the account with the Subaccount, click Link.
- If you do not wish to link the account with the Subaccount, click Dismiss.
- Click Create, or Create and Add Another User to add another account.
Email allows you to enable the Subaccount's email address.
The Quota option defines how much hard drive space the Subaccount may use to store email.
FTP allows you to manage your website's files.
The Quota option defines how much hard drive space the Subaccount user may use in their specified home directory.
The Home Directory text box allows you to specify the Subaccount's FTP home directory.
The Web Disk utility allows you to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software).
|Home Directory||The Home Directory text box allows you to change the Subaccount's Web Disk home directory.|
This option allows you to specify the Subaccount's home directory permissions.
In This Document
For Hosting Providers
To edit a Subaccount, click Edit. You can adjust the following Subaccount properties within this section:
In the accounts list, the cPanel account and logs account include a star () on their avatar. You cannot edit these accounts in this interface.
- Full name — The Subaccount's user's first and last name.
Contact Email Address — An alternate email address for the Subaccount's user.
Warning title Important:
You must set the Contact Email Address option to allow Subaccount users to use the Reset Password feature.
- Security Information — Update the Subaccount's password.
- Email, FTP, and Web Disk — The Subaccount's access to email, FTP, and Web Disk services.
In the accounts list, the cPanel account and logs account include a star () on their avatar. You cannot remove remove these accounts.
To delete a Subaccount, click Delete and then confirm that you wish to delete the account.
If you delete a Subaccount, the system will remove all of the Subaccount's services.