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Verify your license IP address.

In most cases, the system returns these errors because of an invalid or expired license.

To check whether your license is invalid or expired, perform the following steps:

  1. Run either any of the following commands to obtain your license's IP address:

    Code Block
    curl -L w '\n' -s
    lynxcurl -dump w '\n' -s

  2. Navigate to the cPanel License Verification page.
  3. Enter the IP address that you obtained in Step 1. Our website will display the status of your license.

    • The License Verification page lists licenses for cPanel & WHM and other products separately. The list sorts each license from newest to oldest. For example, you may see COMPANYNAME-INTERNAL and COMPANY-CLOUDLINUX-INTERNAL-WITH-CPANEL in the Package column, where COMPANYNAME represents the name of the partner that issued the license. This example indicates that your server possesses a cPanel license and a CloudLinux license that you purchased through cPanel, Inc. Your CloudLinux license may report an active status while your cPanel license reports as expired.
    • If the most recent license for a product contains an expired status, renew your license through the cPanel Store or contact cPanel Customer Service for further assistance.
    • If no valid licenses exist for your IP address, contact cPanel Customer Service for further assistance.