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cPanelID is an integrated set of credentials that customers can use to log in to various cPanel websites and services. This reduces the number of usernames and passwords to remember for systems such as the cPanel Store, the cPanel Tickets system, or the Manage2 billing system.

To request additional cPanelID functionality, create a Feature Request.

What is cPanelID?

cPanelID uses OpenID standards to allow cross-platform authentication and logins. For more information about OpenID Connect, read OpenID Connect's website.

You can use cPanelID to log in to the following resources:


System administrators can disable the cPanelID External Authentication identity provider in WHM's Manage External Authentications interface interface (WHM >> Home >> Security Center >> Manage External Authentications). If you disable this provider, users can continue to log in to your server, purchase and install SSL certificates, and perform administrative and user tasks through the existing functions.

  • Accounts can use Two-Factor Authentication (2FA) and External Authentication simultaneously.

    • When users log in, the system will request the one-time 2FA code after authentication via the External Authentication account.
    • If the External Authentication account also uses 2FA, you must authenticate through that provider in addition to any 2FA that you configure on your server.
  • Users can use the cPanelID username and password to purchase SSL certificates through cPanel'sSSL TLS Wizard interface interface (cPanel >> Home >> SSL/TLS >> SSL/TLS Wizard) without the need to link cPanelID to your cPanel account.


To do this, perform the following steps:

  1. Use WHM's Create a New Account interface interface (WHM >> Home >> Account Functions >> Create a New Account) to create the account (and select the Make the account a reseller option).
  2. Use WHM's Edit Reseller Nameservers and Privileges interface interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges) to set the appropriate permissions for the new reseller.
  3. Use WHM's Reseller Center interface interface (WHM >> Home >> Resellers >> Reseller Center) to transfer customers to the reseller account. 
    • Be aware of reseller resources when you transfer accounts between resellers, such as shared IP addresses, nameservers, packages unique to resellers, etc.