(WHM >> Home >> Backup >> Restore a Full Backup/cpmove File)
This feature performs a full restoration of a single cPanel account from a selected backup file. You can also recreate an account from a remote server with a
The restore system uses multiple applications, such as MySQL®. Do not shut down or restart any processes on the server during the restore process.
The filename of the backup must use one of the following formats:
In order for this feature to work, the backup or
file must reside in one of the following directories:
You may also select a file from your local filesystem.
When you restore a backup, the system expands the backup or
To begin a full restoration from the backup file of the account, perform the following steps:
If you wish to use Restricted Restore, select the Restricted Restore checkbox.
The Restricted Restore feature performs additional security checks on the backup file in order to mitigate the risk of transfers from unfamiliar sources. If a component of the backup file has an issue (for instance, MySQL grant table compromises or symbolic link attack), the system will not restore that portion of the backup and will add a warning to the log file.
After you click Restore, the Account Restore interface will appear.
Because of changes to the backup system and other system features (for example, Horde), there are several compatibility issues in the restoration process.
In cPanel & WHM version 11.42 and later, the system restores MySQL and PostgreSQL databases to the account, but does not restore the user's password. This action locks the user out of the databases.
The next time the user manages a database with the phpPgAdmin or phpMyAdmin program, the system refreshes the user's privileges and restores their access.
You cannot restore Horde data from cPanel & WHM version 11.50 and later to a earlier version of cPanel & WHM version.
Horde data is not backwards compatible for cPanel and WHM version 11.50 and later.
In cPanel & WHM version 11.48 or earlier, Horde uses MySQL.
Also, backups do not include some global Horde files. For more information, read our Backup Tarball Contents and Guide to Horde Data Behavior documentation.